Epic Realty is a full-service vacation rental property management company based in West Maui. Our goal is to help owners make their Maui vacation rentals as successful as possible.
Here is what sets us apart from other property management companies in Maui:
- Epic Realty’s foundation is built on providing an entrepreneurial-friendly platform. We value our owners’ input and treat them as partners.
- Epic Realty’s goal has always been quality over quantity. Our solid infrastructure translates into higher revenue for you and happier repeat guests.
- Epic Realty prides itself on open, expeditious, and responsive communications with owners and guests.
- Epic Realty reviews, monitors, and adjusts pricing daily to maximize nightly rates and occupancy for all our Maui vacation home and condo rentals.
- Epic Realty provides professional staging and photography to make your rental stand out.
- Epic Realty specializes in managing West Maui properties only!
Our Maui Property Management Services
Reservations – Epic Realty uses a fully integrated reservation system called Escapia. Escapia is a top-of-the-market HomeAway software package that allows us to accept reservations and payments, communicate with future and current guests, monitor and coordinate all on-property services, and manage all guest check-ins and check-outs.
Customer Service – Customer care is of prime importance to us. The property manager (PM) and support staff are available seven days a week via telephone and email to promptly assist guests and owners with any issues that arise at any of our West Maui vacation rentals. The PM and staff are also available to provide activity, dining, local events, and service recommendations upon request.
Rate Management – Our property management team regularly monitors the performance of each condo rental and adjusts nightly rates (as needed) based on occupancy level and seasonality.
Property Inspections – The Epic property management team oversees all property inspections after each guest checkout and ensures proper quality control measures are met at each vacation property.
Maintenance and Repair – Epic Realty has a dedicated maintenance staff that oversees and ensures all units are in safe and proper working condition.
Professional Housekeeping Services – Epic Realty employs professional, licensed housekeepers. Our housekeepers are held to the highest level of hospitality standards and professionalism in the business. Each Maui vacation condo is inspected after each cleaning to ensure quality control measures are met.
Free Rental Evaluation
Advertising and Marketing
Third Party Affiliates – Part of our extensive Maui property management services include partnering with a number of well-known booking agencies such as HomeAway/VRBO, AirBnB, and more. All of our properties are featured and available to book on our partner sites in order to gain maximum exposure.
Marketing & Social Media – Our property management company’s in-house marketing team targets an extensive client base via email, Google, Facebook, Constant Contact, and other platforms to maximize exposure to our brand and our portfolio of oceanfront condominiums.
Owner Portal
Owners have access to an Owner Portal via Escapia. The Escapia Owner Portal system allows clients to view current and future reservations on their rentals, schedule a stay at their Maui condo, and access financial statements.
Accounting and Record Keeping
Accounting, billing, and payments are managed in-house in collaboration with a certified Accountant. Owner statements are available through Escapia or by request.
Rental Revenue Generated
THIS PROPERTY MADE
$176,233.15
IN 2023
THIS PROPERTY MADE
$116,394.24
IN 2023
THIS PROPERTY MADE
$98,616.80
IN 2023
Client Testimonials
Thank you! We are so excited
Thank you, we are so excited … and thankful you are willing to work with us!
What a pleasure to interact with you and your staff, it’s been a far better experience then I dared to hope for when looking for a new rental agency!–Owner of Kahana Village 40
Thrilled!
She is knowledgeable, has a large amount of listings, and extremely professional. I bought a condominium with her help last year. This year, I was able to complete three 1031 exchanges in one month. Vacation rental, home, and a retirement dream condo. Cimi showed numerous possibilities and assisted in choosing the ones suited to my specific needs/requirements. She followed up on inspections and repairs, FaceTimed a walk through, and held my hand throughout three complicated closings! The personal attention Cimi gives her clients is not often found. I have also engaged Epic Maui Reality in the management of all my properties on island. Happy, no… I’m THRILLED with Cimi.
–Vivian Straus-Gehring
Cimi is the real estate professional!
Cimi was great from the very beginning, even before we got to Maui. She is very proactive and responsive to all our questions with informative answers. She gave us an analysis of the homes that were sold and currently on the market. She had our interest at heart, suggesting an offer to the sellers that was fair to them and to us. After a counter offer from the seller, we agreed on a purchase price that we were very happy with. We are now in the process of selling our NJ home, and moving to Maui soon! When we are ready, we will contact Cimi again for our next adventure. If Maui is your island, Cimi is THE real estate PROFESSIONAL! MAHALO CIMI!!!
-William